

Brand is just a perception, and perception will match reality over time.
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The stores and the things like that, the business side of things came out at the point when, I'd say probably in the early '70s, it looked like the year of the singer-songwriter was over, 'cause music changed in our time and the spotlight was out.
When you look at what was happening with e-commerce and how big that was going to become, there's the big wave of India, there's the big wave of e-commerce, and then there's the question of, "Is this the brand to invest in?". We developed this confidence in that team, and so far we've been proven to be right about that.
Everybody loves convenience, everyone wants to save time. But we had built a business called the Supercenter business that was one stop shopping that helped people save time and you had instant gratification because you could walk in the Supercenter and you could get 120,000 SKUs, and they were the best items from around the world.
Real life is a funny thing, you know. In real life saying the right thing at the right time is beyond crucial.
Reality is wrong. Dreams are for real.
In my mind I'm a blind man doin' time.
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