The thing that's been consistent is that this is a team sport and nothing happens through the work of just an individual. We all do this together and it doesn't matter whether you're going to do a startup or you're at a big company, that's going to be the case. And what sport taught me was the importance of that and how to treat a teammate, and how to work together.

You can compare the retail business to basketball. You have to have a plan, you have to hustle, you have to rely on each other, and there's a scoreboard on the wall.

Like people, when companies work to foster a culture of collaboration, communication becomes second nature.

A company is a group organized to create a product or service, and it is only as good as its people and how excited they are about creating. I do want to recognize a ton of super-talented people. I just happen to be the face of the companies.

People often remark that I'm pretty lucky. Luck is only important in so far as getting the chance to sell yourself at the right moment. After that, you've got to have talent and know how to use it.

A small team of A+ players can run circles around a giant team of B and C players.