The change that's happening in the world is going to happen. Our choice is to lean in, learn (and) help lead so there are better outcomes for everybody involved.

In politics nothing is immutable. Events carry within them an invincible power. The unwise destroy themselves in resistance. The skillful accept events, take strong hold of them and direct them.

The challenge of a leader is looking around the corner... and making the change before it's too late to make the change.

If you fast-forward through the years, there was a period of time when there was too much debate inside the company about the significance of e-commerce, there were leaders who believed it would never be any bigger than the catalog business, there were leaders that believed it would never be profitable.

True life is lived when tiny changes occur.

To be a successful team leader, one has to stay back after the din and clutter of a working day to emerge better-equipped and ready to face a new day.