Technology is nothing. What's important is that you have a faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful things with them.

What people really want is remarkable stuff that doesn't require a lot of technology.

It's technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.

People say sometimes, "You work in the fastest-moving industry in the world." I don't feel that way. I think I work in one of the slowest. It seems to take forever to get anything done.

You've got to start with the customer experience and work back toward the technology - not the other way around.

Older people sit down and ask, 'What is it?' but the boy asks, 'What can I do with it?'.