So I guess I'm just very worried that with Internet privacy, we're doing the same thing we're doing with medical records, is we're throwing out the baby with the bathwater, and we're not really thinking about the tremendous good that can come from people sharing information with the right people in the right ways.

You carry a phone. It knows where you are. There's so much more information about you, and that's an important thing, and it makes sense why people are asking difficult questions.

Our mission is to organize the world's information. Clearly, the more information we have when we do a search, the better it's going to work.

Until we're serving humanoid robots and they have the ability to spend money, we're serving people. We're going to put people in front of people.

Looking ahead, we will compete with technology, but win with people. We will be people-led and tech-empowered.

I think what we've seen happen so far is that as we've applied technology for the picking process in the store, for example, is that job composition has changed but we have about the same number of people.