English is the easiest language to speak badly.

The single biggest problem in communication is the illusion that it has taken place.

The right word may be effective, but no word was ever as effective as a rightly timed pause.

We cannot be speakers who do not listen. But neither can we be listeners who do not speak.

Understanding is the heartwood of well-spoken words.

Talking is a hydrant in the yard and writing is a faucet upstairs in the house. Opening the first takes the pressure off the second.