Workers in every type of role must be prepared to adapt to the rise of artificial intelligence in the workplace.
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I think no one knows how this is going to play out exactly. And the way it feels to me is that basically every job gets changed. And I think the best way to think about it is getting "plussed up." So how can I lean in the role that I have, regardless what that role is, to adopt new tools, leverage them and make things better than they would've otherwise been?
We must develop open source systems that enhance trust and transparency. We must build quality data centres free from biases, we must democratise technology and create people centre applications. We must address concerns related to cyber security, disinformation and deepfakes. We must also ensure that technology is rooted in local ecosystems for it to be effective and useful. Loss of jobs is AI's most feared disruption, but history has shown that work does not disappear due to technology, only its nature changes. We need to invest in skilling and re-skilling our people for an AI-driven future.
We also have a unique public-private partnership model for pooling resources like compute power. It is made available to our startups and researchers at an affordable cost. India is ready to share its experience and expertise to ensure that AI future is for good and for all...Some people worry about machines becoming superior in intelligence to humans. But no one holds the key to our collective future and shared destiny other than us humans. That sense of responsibility must guide us.
One of the biggest areas of change in the last decade is related to associates that work in our stores, picking orders for delivery and pickup for our customers. And we have something north of 200,000 people doing that job, and yet we have about the same (total) number of people working in Walmart U.S.
We need to learn how to become a digital enterprise, but we understand that we're a company made up of 2.2 million associates, and that human interaction in the future will matter.
As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.
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