Most of the learning that you had as a merchant - especially back then - came from the people around you, so it's really learning on the job and principles coming out like - back then, we didn't really sign contracts, and we had some vendor agreements to make sure we could pay people, but your handshake was your agreement.

Look around at things that just aren't getting done. Maybe there's a project you could tackle. Maybe there's an issue that always gets back-burnered for other priorities. Challenge yourself to take on those difficult assignments. They're learning opportunities, and you have a chance to change something for the better.

As we make investments in technology and learn how to automate things, we want our people to learn that and go with us.

When people tell me they've learned from experience, I tell them the trick is to learn from other people's experience.

When learning is purposeful, creativity blossoms. When creativity blossoms, thinking emanates. When thinking emanates, knowledge is fully lit. When knowledge is lit, economy flourishes.

It's good to learn from your mistakes. It's better to learn from other people's mistakes.