People always fear change. People feared electricity when it was invented, didn't they? People feared coal, they feared gas-powered engines... There will always be ignorance, and ignorance leads to fear. But with time, people will come to accept their silicon masters.
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Change starts local. Even global changes start small - with people like us. In our generation, the struggle of whether we connect more, whether we achieve our biggest opportunities, comes down to this - your ability to build communities and create a world where every single person has a sense of purpose.
Situations can change; people can change. Be the first to seek to bring good. Do not grow accustomed to evil, but defeat it with good.
As I look across our company, we have everything from store associates to supply chain associates. Of the 2.1 million people (globally), something less than 75,000 of them are home office jobs. All the other ones are working in a store, a club, a distribution center. And I think those jobs change more gradually. We are still going to want to serve customers and members with people. The change as it relates to the home office jobs probably happens faster.
One of the biggest areas of change in the last decade is related to associates that work in our stores, picking orders for delivery and pickup for our customers. And we have something north of 200,000 people doing that job, and yet we have about the same (total) number of people working in Walmart U.S.
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